Logistics is one of the pillars of e-commerce and can also become a barrier to entry for small businesses that try to migrate their sales to a digital channel and do not have the infrastructure to manage shipments and deliveries.
The development of digital platforms that facilitate logistics would help boost e-commerce by adding more SMEs.
Juan Sotres, co-founder of Triciclo commented that “One of the main expenses of e-commerce is logistics. If the cost for both the end user and the commerce is reduced, we will be able to promote general e-commerce in the country ”.